Negotiation skills for workplace mediators

This online Continuing Professional Development (CPD) course will be conducted over two 3-hour sessions on Zoom.

There will also be a couple of hours (max) homework to do between the session. Giving a total of 8 CPD Hours.

The CMC and other accreditation bodies have a required for Mediators to do set amounts of CPD each year.

The course will be led by Tony Buon.

Tony is an experienced Commercial and Workplace Mediator, Mediation Trainer, and Negotiator.

Agenda

Tue 21 July

  • 9:30 – Welcome and introductions
  • 9:45 – Advantages and disadvantages of the  win-win concept
  • 10:00 – Activity 1 – Negotiation ideas
  • 10:30 – Break (15 mins)
  • 10:45 – Stages of negotiation
  • 11:10 – Coleman Raider ‘bare-bones’ model
  • 11:20 – BATNA, WATNA and MLATNA
  • 11:40 – Activity 2: Create the ideal BATNA
  • 12:10 – Using chips and chops
  • 12:30 – End of part one

Tue 28 July

  • 9:30 – Review of previous session and homework
  • 9:45 – Avoiding common negotiation ‘traps’ and ‘mistakes’
  • 10:05 – Activity 3: Trap responses as a mediator
  • 10:30 – Break (15 mins)
  • 10:45 – Negotiating styles – assessment using the TKI
  • 11:10 – Exploring competition and cooperation
  • 11:30 – Reframing techniques for negotiation
  • 11:50 – Activity 4: Reframing
  • 12:15 – Cultural differences that impact negotiation
  • 12:30 – End of CPD course

The course will be conducted over two mornings 9:30-12:30, Tue 21 and Tue 28 July, £45 per person. Contact Timmy Kurtuldum to confirm your attendance.