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International Stress Awareness Week is an opportune time to shed light on an issue that affects individuals in every corner of the globe: stress. In this article, we’ll consider the world of stress, its definitions, symptoms, and the significant impact it has within the workplace – in particular, we’ll explore the crucial role managers play in fostering a stress-resilient work environment and supporting their teams. Additionally, we’ll emphasise the importance of managers looking after their own wellbeing, with a focus on the valuable resources, including Employee Assistance Programmes (EAPs), peer support, legal advice, and trauma support programmes, at their disposal. 

As Stress Awareness Week falls at the onset of winter and the coming of shorter, darker days, it is also worth thinking about Seasonal Affective Disorder (SAD) and its impact on our wellbeing – the interconnection of stress and SAD. Winter’s gloomy backdrop can exacerbate the symptoms of SAD, making it a critical time to address the importance of mental health and stress management.  

What is stress? Definitions and symptoms

Stress is more than just a buzzword; it’s a complex physiological and psychological response to challenging situations. Defined as the body’s reaction to any demand placed on it, stress can manifest in various ways. Physical symptoms may include headaches, muscle tension, and sleep disturbances, while emotional signs range from irritability to anxiety and depression. Recognising these signs is crucial for effective stress management. 

Stress in the workplace

In the workplace, stress can take a toll on employees in numerous ways. It may result from heavy workloads, tight deadlines, interpersonal conflicts, or even the pressure to meet performance targets. The consequences of unmanaged workplace stress are severe, contributing to decreased productivity, increased absenteeism, and a higher risk of burnout. Identifying stressors and their impacts on employees is a fundamental step in addressing this issue effectively. 

A manager’s duty of care to employees

Managers have a pivotal role in promoting a positive work environment that addresses the impact of stress. They should foster open communication, ensuring that employees feel comfortable discussing their concerns and seeking help when needed. Various support programmes, including Employee Assistance Programmes (EAPs), peer support, legal advice, and trauma support programmes, are available to assist employees in managing stress. Particularly in high-stress roles, such as emergency services or healthcare, trauma support becomes invaluable in helping employees cope with challenging situations. 

The importance of self-care for management

In their commitment to supporting employees, managers must not neglect their own wellbeing. CiC’s EAP includes a dedicated managerial helpline, allowing managers to discuss their own wellbeing or seek guidance on how to support their people effectively. This support can lighten the burden and create a more empathetic workplace culture. By looking after their own mental health, managers set a positive example for their teams, promoting a healthier and more productive work environment. 

In conclusion, during International Stress Awareness Week, it’s vital to acknowledge the pervasive issue of workplace stress. Managers play a crucial role in alleviating stress for their teams through open communication, a supportive work environment, and access to essential programmes. Equally important is managers prioritising their own wellbeing by utilising the resources at their disposal. By taking these steps, organisations can contribute to a healthier, happier, and more resilient workforce, ultimately benefiting both individuals and the organisation as a whole.