Employee Assistance Programme (EAP) Services

Our EAP is personalised to respond to your organisational needs through robust clinical delivery and our digital platform.

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Creating a New Generation of EAPs

We believe that everyone matters, which is why we have taken the traditional Employee Assistance Programme and created a new generation called Wellbeing Assistance Programmes.

The benefits of an EAP shouldn’t be for employees only, but be available your people from members, contractors and freelancers, to volunteers and students.

Originally organisations introduced an EAP as part of their own risk and absence management strategies. Today, Wellbeing Programmes offer a versatile resource for managers and HR professionals, a crucial benefit that helps retain staff and attract talent, as well as affinity and loyalty tools for community managers.

All of our AdviceLine consultants and affiliate practitioners are fully qualified counsellors or psychotherapists who have the ability to help your people deal with their personal and professional issues, or recommend referrals to specific experts.

Looking for a Wellbeing Programme?

Why CiC?

Providing your organisation with a Wellbeing Programme can help increase engagement and promote a healthy environment for your people.

Our Wellbeing Programmes help make a positive difference to your peoples’ lives. Our programmes are proven to help reduce absenteeism as well as other disruptive effects of poor wellbeing and mental health issues, allowing your people to live healthier lives.

From helping your people stay productive, engaged and loyal to providing an attractive, supportive environment, CiC’s approach of tailoring services to your people is market-leading.

Features & Benefits

When it comes to Wellbeing Programmes, we don’t believe in out of the box, one size fits all solutions. That’s why we’ve created a toolbox of services which we’ll tailor to your business and the needs of your people.


We'll work with you to create the right service combination to proactively meet the specific needs of your organisation and people.

Around The Clock Support

Both Well Online and our AdviceLine are in operation 24/7/365, providing your people true around the clock support whenever it's needed.

Global Network of Clinicians

With a robust network of experienced practitioners across the globe, we can match country and language to always offer the appropriate support.

Support for Everyone

Are you considering more than just your employees? CiC can create a programme that provides tailored support for your people.

Service Delivery

All solutions can be created with a range of access options, depending on your particular needs. From online to on-site, we’ll create the right service for you and your people.


Well Online provides your people with 24/7/365 access to practical guides and advice, and a gateway to additional services.

Face to Face

Our clinicians, practitioners and trainers are experts in providing face to face support.


Our friendly and qualified AdviceLine counsellors are just a call away when your people need immediate assistance.


Our global network of clinicians, trainers and critical incident responders are available to provide local support in the UK or overseas.