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Bespoke training to help your teams

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Many organisations require individuals, groups or teams of employees to have regular support or supervision. These sessions can be put in place for a range of reasons. Usually, this support is to ensure that there is access to an independent professional who will help staff to explore in confidence the impact of their work personally and professionally.

The sessions can help to identify if any other help or support is required and can facilitate the learning of additional coping strategies for wellbeing and management. Sessions can work effectively for teams, individuals or a mixture of both. These sessions may be called: Wellbeing Interviews, Supervision, Mandatory Consultations, Workplace Consultations or Professional Coaching/Therapy.

It is important that each organisation, department or work area uses a name that reflects, as much as possible, the function of the sessions. Each will have its own particular culture and for the sessions to be most effective they should be positioned clearly.

From the outset, the individual receiving the support should know if this is mandatory or voluntary. Clarity around the confidentiality and reporting requirements are key areas and might trigger concerns. The duration and interval of the sessions need to be considered as this will vary depending on the nature of the work being carried out and if there are any specific instances or variations in workload that require additional sessions.

Get in touch with us to find out how we can help

Why CiC?

CiC use experienced and accredited counsellors and psychotherapists who have a good knowledge of work-related issues and the impact of a stressful work load. As well as using their training and experience in mental health the practitioners will often take a career coaching approach to the sessions. This holistic style of working ensures that risk is identified; areas of concern are explored and provides an opportunity for participants to look at both their soft and hard skills.

Features & Benefits

Tailored Content

We work with you to understand your people and organisational needs.

Industry Leading

Our experience in handling critical incidents globally and across all sectors.

Access to preferred rates

For our EAP customers only.


Flexible and always able to respond to the current moment with thoroughly researched content.

Service Delivery

All solutions can be created with a range of access options, depending on your particular needs. From online to on-site, we’ll create the right service for you and your people.


Well Online provides your people with 24/7/365 access to practical guides and advice, and a gateway to additional services.

Face to Face

Our clinicians, practitioners and trainers are experts in providing face to face support.


Our friendly and qualified AdviceLine counsellors are just a call away when your people need immediate assistance.


Our global network of clinicians, trainers and critical incident responders are available to provide local support in the UK or overseas.