On-Site Critical Incident Support

Providing your teams with on-site support when the worst happens.

Back To Critical Incident & Trauma Support

For When An EAP Can Go Further

Trauma can strike your people in many ways. From natural disasters to workplace fatalities, traffic accidents and personal bereavement, critical incidents can have a devastating impact both on individuals, their teams and their families.

On-site critical incident support provides reactive, in the moment assistance for those that need it, when they need it.


Need Some Urgent Assistance Or Want To Put A Programme In Place?

Why CiC?

Your people need the best in their time of trauma.

Our critical incident support staff are selected from our most experienced and highly qualified clinicians. Many have completed a year-long intensive training at the Tavistock Trauma Unit in London, a leading school of excellence in trauma training.

In consultation with your key people, our expert clinical teams will guide and support you through the response to these incidents.

Features & Benefits

Why is an experienced, professional response crucial?

Support At The Right Time

Depending on the situation, the right response at the right time can be critical in traumatic situations.

Supporting Human Reactions

Help staff and managers understand human reactions to a crisis and learn more about supporting those involved.


On-site support ensures your teams feel safe with our expert clinicians on hand.


Delivery by specialist psychological practitioners who have experience working with staff in crisis situations and in their aftermath.

Service Delivery

All solutions can be created with a range of access options, depending on your particular needs. From online to on-site, we’ll create the right service for you and your people.


Well Online provides your people with 24/7/365 access to practical guides and advice, and a gateway to additional services.

Face to Face

Our clinicians, practitioners and trainers are experts in providing face to face support.


Our friendly and qualified AdviceLine counsellors are just a call away when your people need immediate assistance.


Our global network of clinicians, trainers and critical incident responders are available to provide local support in the UK or overseas.