Critical Incident & Trauma Support

Providing support for your people when the unexpected happens.

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Experienced support when preparing for and responding to crises

Critical incidents & traumatic events can have a devastating impact on individuals, their teams and the individual’s family. As society is becoming more aware of the impact of these incidents on our mental health and wellbeing, many organisations are looking for the best possible support for their people in case these scenarios occur.

Organisations are now able to prepare themselves and their people, putting in place procedures and access to in the moment support worldwide, should there be a critical incident or event that causes trauma within your company

Providing clinically excellent support, both in the moment and ongoing, for your people that have experienced these events is vital. Over 30 years of experience in helping organisations respond to these events allows us to reduce the overall impact on individuals and groups.

Thinking About Critical Incident & Trauma Support?

Why CiC?

Having been at the forefront of trauma and critical incident support provision for organisations over the last 30 years, we understand that both proactive and reactive services need to be tailored to your organisation and your people.

A ground-breaking programme takes a powerful three-pronged approach, combining 24-hour telephone support, face-to-face clinical interventions and innovative learning and development packages for your people, wherever they are based.

In a time of need for your people, we’ll ensure our most experienced and highly qualified clinicians are available to provide expert psychological and emotional support.

Features & Benefits

How tailored critical incident & trauma support programmes can support your organisation and your people.

Comprehensive Approach

Our ground-breaking programmes take a powerful three-pronged approach to providing your people with support.

Global Quick Response

Clinical support from across the globe is available 24/7/365, ensuring the right response is available when it's needed.


We'll work with you to create the right service combination to meet the specific needs of your organisation and people.

Support for Everyone

Are you considering more than just your employees? We can support all populations involved in these events.

Service Delivery

All solutions can be created with a range of access options, depending on your particular needs. From online to on-site, we’ll create the right service for you and your people.


Well Online provides your people with 24/7/365 access to practical guides and advice, and a gateway to additional services.

Face to Face

Our clinicians, practitioners and trainers are experts in providing face to face support.


Our friendly and qualified AdviceLine counsellors are just a call away when your people need immediate assistance.


Our global network of clinicians, trainers and critical incident responders are available to provide local support in the UK or overseas.